BarberBase | Queue software for Indian barbershops | CodeNXT Lab

CodeNXT Lab · Product / BarberBase


BarberBase.

Queue and operations software for Indian barbershops. Walk-in customers scan a QR code, join the queue, and get a WhatsApp message when their turn is close. The shop sees who is waiting, which barber is free and how long the wait is.

In production. Piloting with a barbershop in Bhayandar, Maharashtra.

Visit barberbase.in →
The BarberBase home page, showing a live queue of five customers with their estimated wait

01

The problem.

Walk-in chaos at a busy shop.

A mid-tier barbershop runs on walk-ins, and on a busy day nobody knows the order. The customer at the door counts the heads, guesses the wait, and some of them leave for the shop down the road.

Inside, the order gets argued at the counter, one barber is overloaded while another waits, and the owner has no record of who came in or who walked out.

02

What it does.

Eight features. One queue.

  1. i

    Walk-in queue

    Customers join a live queue and can see their place in it.

  2. ii

    Appointments

    Booked customers and walk-ins share one queue.

  3. iii

    Wait-time prediction

    Each customer gets an estimated wait, worked out from the queue ahead of them and the services they asked for.

  4. iv

    Barber workload and idle detection

    The owner sees which barber is busy, which is free and which chair has been sitting idle.

  5. v

    Customer records

    Visit history and contact details for every customer.

  6. vi

    Role-based views

    The owner, the barbers and the front desk each get their own screen.

  7. vii

    QR join and WhatsApp alerts

    A QR code at the door puts the customer in the queue, and a WhatsApp message tells them when their turn is close. The messages go out through Bhejna.

  8. viii

    Kiosk and PWA mode

    Runs on a tablet at the counter as an installed web app. Nothing to download from an app store.

03

How it works.

From the shop door to the customer's phone.

The queue runs in BarberBase. The WhatsApp messages go out through Bhejna, our delivery layer, which queues each message and retries it until it is delivered.

SCANS QR CODEBARBERBASE QUEUEBHEJNAWHATSAPP ALERT SCANS QR CODEBARBERBASE QUEUEBHEJNAWHATSAPP ALERT

04

Where it stands.

Status and what it runs on.

Status
In production. Piloting with a barbershop in Bhayandar, Maharashtra.
Stack
SvelteKit · Go · PostgreSQL
Go to barberbase.in →